About the Club

Bolsover Cruise Club is Britain's number one cruise specialist.
Of course, you'd expect us to say that wouldn't you? It is our website you're looking at, after all.
But here at Bolsover Cruise Club, when we say something, we mean it. Calling ourselves "number one" isn't a statement we'd make lightly, or without justification. We've worked hard to become the best in our field, and we're fiercely proud of our status as market leaders.
We're not asking you just to take our word for it, though. We'd like you to consider that we've been the leading individual agent for P&O Cruises and Princess Cruises for 21 years consecutively. You should take into account the fact that, for the last two years, we've also been named as Swan Hellenic's top UK independent agent as well. And it's also worth noting that Bolsover Cruise Club is seeded in the highest tier for just about every other premium brand cruise line, including Cunard, Celebrity Cruises, Fred. Olsen, Norwegian Cruise Line, Regent Seven Seas, Royal Caribbean International, Seabourn and Silversea.
But our reputation is based on much more than awards and titles; it's grown out of almost four decades of first-class service - and customer satisfaction.
Bolsover Cruise Club is built upon a family partnership, with Derek, Michael and Audrey Wilson, alongside Julie Straw, all very much 'hands-on' in the day-to-day running of the company. And as a family business, we uphold old-fashioned values and principles that have served us, and our clients, well for over 30 years - and continue to do so.
With our background and tradition in the industry, we understand cruising like no other agent. We know that booking a cruise is an important event and that attention to detail is paramount, at every stage of the process. That's why all our new Sales Consultants undergo months of thorough training before they actually join the Reservations Team. And that's why the same Sales Consultant who takes your original enquiry, for example, will handle all of your subsequent queries - so you won't continually have to explain your situation to someone new every time you call.

That sort of personal service is just one of the factors that set us apart from our competitors. We've not become number one by default - that is, simply by being a little better than the rest - but by setting ourselves high standards which we strive to live up to, year after year. The fact that the majority of our business comes from either repeat custom or word of mouth speaks for itself. In fact, we have over 130,000 members who benefit from regular mail-shots of early booking incentives and late offers - including many savings exclusive to them. A selection of our latest deals is available to view in the 'Cruise Offers' section of the site, and you can become a member yourself by completing and submitting the application form on the 'Join the Club' page.
Based at the largest purpose-built Cruise Reservation Centre in Britain (located at Barlborough Links, just off Junction 30 of the M1), we possess arguably the most experienced, enthusiastic and knowledgeable team of personnel around. Take look at the 'Meet the Teams' section to find out more, or just to put a face to that familiar name and voice.
Call our Reservations Department today and discover for yourself why we're regarded as number one. After all, it's your holiday we're talking about - why should you settle for anything less than the best?
To see why you should book your next cruise holiday with us, and to read what some of our clients say, click here.
For current employment opportunities, click here.
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