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Cruise Awards
For an incredible quarter of a century, Bolsover Cruise Club has led the way in the UK cruise market as pioneers in offering personalised customer service, a philosophy which has proven to be highly successful. This has resulted in us being awarded the title 'Top UK Independent Agent' for a staggering 25 years in succession for both P&O Cruises and Princess Cruises, an esteemed accolade no other UK cruise agent has come close to achieving.
Each year, Carnival UK holds a prestigious 'Cruise Awards' evening to celebrate the very best of the luxury cruising sector, and to recognise the efforts of all involved in making this sector a huge growth area in recent years. It was during this ceremony on 12 December 2011 aboard Queen Mary 2 in Southampton that an historic milestone in Bolsover Cruise Club's history was marked, as we received top honours from P&O Cruises and Princess Cruises for an outstanding 25th time!
Derek Wilson, Michael Wilson, and Michelle Newbutt represented the company on this landmark occasion and were extremely proud to be presented with the awards. On receiving the awards, Derek commented that, "When we look at where we've come from, such humble beginnings as a local travel agent which serviced the needs of the surrounding villages, to where we are today, it goes without saying that I am immensely proud of what we have accomplished. It's such a monumental achievement for the company and reaffirms our credentials as the No.1 Cruise Specialist."
Michael also commented, "To say we're delighted to retain this title for 25 years would be a huge understatement! These awards are tribute to all the hard working staff at Bolsover Cruise Club and we are incredibly proud of their effort in driving the company forward."
Also recognised at the awards ceremony was Derek Wilson who, along with his wife Audrey, son Michael and daughter Julie, founded the original company in the 1960's. Derek was presented with a Lifetime Achievement Award for his contribution to the Cruise Travel Industry in a career spanning nearly forty years. Celebrating his 76th birthday in a couple of days, Derek still works part time as a consultant, sharing his years of experience within the cruise industry with new members of staff.
Following the ceremony, David Dingle, CEO Carnival UK, commented, "I have worked with Bolsover Cruise Club since their inception in the early 80's and it has been a pleasure to watch their growth and success over the years. I am delighted that they have achieved this fantastic milestone. I was also thrilled that we were able to recognise Derek's unique contribution in this way."
At Bolsover Cruise Club we believe it's our firm roots as a family run business, with first-class customer service as our utmost priority, that has been our recipe for success for a quarter of a century. These awards have made us even more determined to lead the way in the future.
To Date Our Prestigious Awards Include:
2012
Top Cruise Call Centre - Travel weekly Mystery Shopper January 2012
2011
P&O Cruises Top UK Independent Agent Princess Cruises Top UK Independent Agent P&O Cruises
Highly Commended - Greatest Percentage Growth Princess Cruises
Highly Commended - Greatest Percentage Growth Derek Wilson - Lifetime Achievement Award
Presented by Complete Cruise Solution (P&O, Princess & Cunard) for significant contribution to the Cruise Travel Industry Agent Achievement Awards - Finalist 2011 Call Centre of the Year
2010
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
TravelWeekly 'Mystery Shopper Commendation' February 2010 winner
Agent Achievement Awards - Call Centre of the Year Finalist
2009
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
2008
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
Agent Achievement Awards - The UK Regional Principalsâ Award Finalist
Agent Achievement Awards - Cruise Retailer of the Year Finalist
2007
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
Holland America Line Top UK Independent Agent
Agent Achievement Awards - Cruise Agency of the Year Large Leisure Agent Finalist
Agent Achievement Awards - Yorkshire and North East England Large Leisure Agent Finalist
2006
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
Swan Hellenic Top UK Independent Agent
Cruise Magazine Award for Best Cruise Booking Agent, as voted by their readers
Royal Caribbean / Celebrity Cruises Top Performing Agent (Midlands)
Agent Achievement Awards - Cruise Retailer of the Year Finalist
2005
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
Swan Hellenic Top UK Independent Agent
Complete Cruise Solution Top Independent Regional Agent (North East & Scotland)
2004
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
Swan Hellenic Top UK Independent Agent
Radisson Seven Seas Cruises Top Agent (North of England)
Complete Cruise Solution Top Independent Regional Agent (North East & Scotland)
Royal Caribbean International/Celebrity Cruises Best Year on Year Increase
Agent Achievement Awards - Cruise Specialist of the Year Finalist
2003
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
2002
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
2001
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
2000
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
1999
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
1998
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
1997
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
1996
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
1995
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
1994
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
1993
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
1992
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
1991
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
1990
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
1989
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
1988
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
1987
P&O Cruises Top UK Independent Agent
Princess Cruises Top UK Independent Agent
