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2011 Cruise Awards - Customer Comments
We’d like to thank everyone who's taken the time to write in with these wonderful words of congratulations. We really appreciate your kind comments, from our long-term clients who've been booking with us since the 80's, to our newest members who've just booked their first cruise, it's lovely to hear your thoughts.
I was so pleased to get this message though it’s taken me so long to reply Very good to hear that Derek, Michael and Michelle are still around. It takes me back to when I went on so many cruises with my late husband, Harold (sadly he died a year ago). I think all three looked after us at various stages. I am looking forward to a cruise round the UK in August which I have booked with Lucy (I think). That will be the first time I have ever cruised on my own. Kind regards to you all.
Sybil Fox
Well done Bolsover Cruise Club, we would never cruise with anyone else. Always friendly helpful and efficient. Looking forward to our trip on Oriana next Monday
John and Pat Hynes
Congratulations on your deserved achievement.
Maurice Skelton
Well done. You certainly worked wonders for us you all deserve this award!
Anonymous
Well done! I have only booked one holiday with you, but this was done very well indeed - with friendly and professional staff. Keep up the good work! Best wishes.
John Ward
Well done! That's why we have booked with you from our first cruise. Looking forward to many more. What a creep!
Rachel
Warmest Wishes for Christmas
Janice and Brian
WOW... CONGRATULATIONS
Anonymous
Congratulations - thoroughly deserved
Jean and John Dickson
Excellent result and many congratulations from all aboard AZURA at the moment. We are having an excellent time with my family... my grandchildren on their 1st Cruise are overwhelmed with it all!!!! Thank you as always for the excellent service in the setting up of this memorable occasion for us... Grace Oxley... has been outstanding in her care and attention to getting things right for us... as indeed your staff has always been. Well-deserved award. Best wishes
Gordon Goodacre and family
Congratulations... and seriously I am not surprised. We have travelled on over 20 cruises during the last decade, almost always with Swan Hellenic, booking direct with them as we were friends and neighbours of the late Kenneth Swan and are still friends and neighbours of his delightful wife Marion. We have also met Carol Marlow on a number of occasions starting when she was MD of Swan Hellenic. We travelled on QM2 a few years ago booking with 1st4cruising. BUT... only because our Christmas cruise with Swan Hellenic was cancelled we are sailing on 19 December on QM2 having booked through your company Bolsover Cruise Club. Seriously, I have never received such a high level of personal service and customer care since I used to "pop over the road" to my personal travel agent, Kenneth Swan! Particularly I would like to commend Leigh for her unfailing patience and knowledge of the product. Your staff training is second to none and thank you so much for putting me, the customer, first. Congratulations again.
Mrs M A Connell
Well done Bolsover, you are number one in our reckoning also.
Maureen and Ray Glazzard
Well done and congratulations! See you soon
Drina
Well deserved, we have had excellent service from your company.
Colin and Barbara Steele
Just to say Congratulations again on your award. Please give our kindest regards to Derrick and Michael. Having booked with you for over 35 years we remember booking directly with them. We completed our 70th cruise this year and have always found your staff very friendly, helpful, courteous and knowledgeable and not least to say very patient (we tend to chop and change). Roll on next Christmas booked Aurora with 10 family members. Happy Birthday Derek we have also grown old with you and are now also in our 70's. Well Done.
Jim and Noreen Harniman
Dear Katie, very well done on the Award, my wife Ann, and I would not contemplate using any other Company.
John and Ann Thomas
Congratulations, very well deserved!
Derek and Monica Spink
Hi everyone. Dave and I send our hearty congratulations to the whole team at Bolsover. You have always served us well over the many years we have booked our holidays through you. A very Happy Christmas and another great year in 2012. Well done,
Louanne and David Tilly
Congratulations to all at Bolsover. Since first booking with you (after several previous agents), we've used no other. Already three P&O booked for 2012. A very happy Christmas to all.
Paul and Sandra Marshall
Congrats-you deserve it
Cynthia Griffin
Congratulations Well Done
Christine De Vito
Congratulations on winning your award and we wish you all at Bolsover a Happy Christmas and a Prosperous New Year. We are so lucky to be joining Arcadia on the 9th Jan 2012 for the Worldie and hope to book more cruises with you during P&O cruises 175th Anniversary year. Best wishes
Colin G
ear All. Well done!!! You deserve it, thank you for the excellent service we have received, we will book with you again and recommend you to others.
Derek and June Fordy
Congratulations to All. A true accolade for the success of a local establishment. Looking forward to our trip to South America Jan 2013
Anthea Bloomer (Worksop)
Well done, you deserve it.
Michael and Vicki Ironmonger
Well done - you deserve it! Am always delighted with your service.
Hilly Richfield
Well deserved. I wouldn't go on a cruise with anyone but Bolsover. Merry Christmas
Mrs Daphne Brown
Although we have only just booked our first cruise with Bolsover Cruise Club - we would like to congratulate you and your company on the "Cruise Award". We both wish you and all the staff at Bolsover Cruise and very Happy Christmas and a joyful and prosperous 2012.
Mr and Mrs James Currie
CONGRATULATIONS ON YOUR RECENT AWARDS. I can remember you opening the travel agency in Station Road, Bolsover - it was a butchers shop before you bought the property by the name of Frost. - Well done.
Mrs Ellen Hickman (Nee Chapman)
Congratulations!!! And fully deserved too! Congratulations and thanks for converting this family to cruising.
Graham Styring
CONGRATULATIONS! Best wishes to all,
Jennifer Warren
Congratulations! We here from Every Inch A Woman (cruise wear for curvy ladies) are sailing with you on Monday and looking forward to a great holiday as always. Love to hear of smaller companies winning awards. EIAW Best Ladies fashion Shop 2010 in Barnsley and runners up in 2011 – must do better in 2012. We look to you for inspiration.
Chris Hadfield
CONGRATULATIONS TO ALL AT BOLSOVER CRUISE CLUB AND A MERRY CHRISTMAS AND PROSPEROUS, HAPPY NEW YEAR TO ALL THE TEAM.
Mrs Jacqueline Griffiths - A Very Happy Cruiser
Congratulations on your latest award. We are not in the least bit surprised as we have always had first class service from you and would not consider booking with anyone else. Particular thanks to Yvonne who always looks after us and treats us like first class passengers even when we book the cheap seats! Well done.
Phil and Elspeth Lindsey
Congratulations to all at Bolsover CC! Having used your service for over a decade now and having dealt with a number of your consultants I can honestly say that your service is ALWAYS first class and second to none. Nothing is ever too much trouble and only today I was speaking to Ruby who went to a lot of trouble to get an answer to my query about booking seats on a Qantas flight when we return from Aurora's coming world cruise. In truth, not a lot to do with your company but she undertook to get an answer from P&O and then from Qantas direct. What Service! Absolutely brilliant. Best wishes to you all.
Richard and Rita Barnes
Congratulations, we customers have all the benefits, Your staff are all brilliant, we have always had super service, and Diane Atkinson has looked after us for over 17 years... Thank you and a Happy Christmas and another Special New Year.
Derrick Peter and June Higgins
Well done Bolsover. You have certainly looked after us well over the years. Also friends we have suggested contact you have received the same service and value. Long may you continue.
Clive and Margaret Jones
Congratulations, well done!!
Pauline and Jim Clarke












