At Bolsover Cruise Club, all new members of staff are required to complete an extensive three months training course, and in their final week as trainee's they're asked to perform a presentation on a given subject. Recent member, Andy Chance, was given the task to explain why he thinks people should book with Bolsover Cruise Club. Below is Andy's perception of why we're the UK's best-loved Cruise Club.
*We are a company founded on family values; Pride, Integrity, Fairness and Honesty.
*From a small beginning in a market town to a company that cares and looks after clients nationwide, all from a custom built nerve centre in the Midlands.
*We create a sense of belonging through our exclusive Cruise club and treat each client as an equal.
*Quality in everything we do; From our products and knowledge to the service we provide; building a rapport with our clients and making them feel special.
*Our staff are hand picked and chosen for their personal skills, which helps the business to progress and grow.
*All new staff take part in our extensive training programme, which instils the values of the company, ensuring we stand head and shoulders above the rest.
*We are a company that goes from strength to strength due to its ability to grow and move with the times through its forward thinking.
*We constantly assess every aspect of the industry, competition, marketing and technology. We're quick to embrace change, although, always putting a great deal of thought into making any decisions.
*We always keep clients informed from the initial enquiry through to the time they leave for their holiday and beyond, via our dedicated sales and after-sales teams.
*Without these high standards we attain and adhere to, our customers wouldn't return to us time and time again.
